1. Information we collect
We may collect contact details, transaction metadata, and product access activity when customers interact with Velvet Vow Systems.
2. How we use information
Information is used to fulfill purchases, deliver digital products, provide support, maintain account-level order history, and prevent fraud or abuse of licensed assets.
3. Payments
Payments are processed by third-party payment providers. We do not store full payment card numbers on our systems.
4. Data sharing
We do not sell customer personal data. Data may be shared with service providers required to run storefront, analytics, payments, and email delivery.
5. Data retention
We retain records as needed for support, tax, legal compliance, and order verification, unless deletion is required by applicable law.
6. Your rights
Depending on location, you may request access, correction, or deletion of personal data by contacting support.
7. Contact
For privacy requests, contact revolveevents@protonmail.com.